Resolve Error Code 31 for Intel® Graphics

Summary

Steps to resolve Error Code 31 on Device Manager for the Intel Graphics Display Adapter.

Description

In the Device Manager, the Intel® Graphics entry listed underneath Display Adapters shows a yellow bang.
Double-clicking on the Intel graphics controller shows the following error in Device status: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).

Device Statues- windows has stopped this device because it has reported problems. (code 31)

Read More:  windows has stopped this device because it has reported problems. (code 43)

Resolution

Microsoft* recommends reinstalling your Graphics Driver to resolve Code 31 errors, as per this article: Error codes in Device Manager in Windows. We recommend performing a clean install of the latest graphics drivers provided by the system manufacturer since these drivers are customized. Follow these steps:

1. Check Windows* updates:
   1. Click the Start button. 
   2. Click in the search field and perform a search for “Windows updates“. Select that option.
   3. Select Check for Updates and ensure you have the latest Windows* version. 
2. Perform a Clean Installation of Intel® Graphics Drivers in Windows®. Contact the computer manufacturer (OEM) for the latest driver updates.

If the issue still persists, repeat the Clean installation process using the latest Intel® generic graphics driver available on Download Center.